04 January 2022
New Year… New Membership Club
We are delighted to kick off the year in a really positive way, with the announcement of our new Patient Membership Club. The new club will benefit you if you...
Read More05 January 2021
Lockdown 3 – Brightside Dental Is Open And Here For You
We are writing to confirm that Brightside Dental remains open and ready to care for you and your family during the new lockdown. Having got to the end of a...
Read More30 March 2019
Are Waiting Times For Dental Appointments Frustrating?
One of the biggest challenges we have at Brightside Dental is managing how soon we can book appointments for our patients. This generally relates to NHS appointments and there are...
Read More20 June 2018
What Do Our Customer Service Ratings And A Rollercoaster Have In Common?
As all of our regular patients are aware, we ask you to complete a short feedback form at the end of each visit with us. What happens with these forms?...
Read More14 May 2018
Win A £50 Cinema Voucher By Smiling
National Smile Month is the UK’s charity campaign supported by thousands and organised by the Oral Health Foundation. It helps us improve and keep a healthy smile and is the...
Read More13 February 2017
Customer Service Training and Charity Fundraising
Elena, our practice manager and myself attended a 2 day conference in Manchester at the end of January. Here we learnt from the speakers and other dental professionals about ways...
Read More09 August 2016
How Do Our Clients Rate Our Level of Service?
As our existing clients know, we ask them to complete a feedback form at the end of every visit with us. We look at the results on a daily and...
Read More04 April 2014
Care Quality Commission (CQC) Inspection At Brightside Dental
At Brightside Dental we recently had an inspection by the CQC as part of their assessments of dental practices as one of our regulatory bodies and we are pleased to...
Read More10 May 2013
Caring Dental Treatment – and we can prove it!
Our mission is “Transforming lives and making people smile”! At Brightside Dental we strive to understand each and every one of our client’s needs and wants so that at the...
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